CLICK THE FOLLOWING FOR MORE DETAILS.
HOW TO CHANGE SIM
STEP 1
Remove your SIM and replaced with new SIM
STEP 2
Open Voopee and you will receive system requests for your permission as to whether you would like to maintain the same Voopee account
STEP 3
Click Yes/OK to continue Voopee service
HOW TO ACTIVATE CALL FORWARDING
STEP 1
Remove your SIM and replaced with new SIM
STEP 2
Open Voopee and you will receive system requests for your permission as to whether you would like to maintain the same Voopee account
STEP 3
Click Yes/OK to continue Voopee service
STEP 4
Click Yes/OK to continue Voopee service
TO USE CALL FORWARDING ABROAD
STEP 1
Activate your call forwarding before abroad
STEP 2
Remove your SIM when you abroad and replaced with a local Data SIM
STEP 3
Open Voopee and you will receive system requests for your permission as to whether you would like to maintain the same Voopee account
STEP 4
Click Yes/OK to continue Voopee service
HOW TO CHECK MY BALANCE
STEP 1
Go to Voopee Setting
STEP 2
Click on My Balance
TOP UP TO MAKE MORE CALLS
- Top up Voopee balance with XOX Reload Voucher
- Top up Voopee balance with Credit Card
- Top up Voopee balance with XOX Self Care
STEP 1
Go to Voopee Setting
STEP 2
Click on My Balance and Click on Top-up with Voucher
STEP 3
Insert the 16 digit voucher pin and click Top-up
STEP 4
You may get XOX top up voucher in any Seven-Eleven outlet or Mobile Dealer Shop
STEP 1
Go to Setting
STEP 2
Click on My Balance and Click on Top-up with Credit Card
STEP 3
Select the amount you like to top up and click Top-up
STEP 4
Key in your credit card details
STEP 1
Go to XOX Self Care Portal https://selfcare.xox.com.my/SelfCare/Login
STEP 2
Click on New Register with Voopee Number
STEP 3
Click on Prepaid Top Up and key in the amount would like to top up
STEP 4
Click Submit and key in your credit card details
CREDIT TRANSFER TO OTHER VOOPEE USER
STEP 1
Go to Voopee Setting
STEP 2
Click on My Balance and Click on Transfer
STEP 3
Key in the amount would like to transfer and select the recipient
STEP 4
Click Transfer
UPDATE YOUR MOODS
STEP 1
Go to Moods Page
STEP 2
Go to My Mood Message
HOW TO CREATE NEW CONTACT
STEP 1
Go to Dialler and key in the contact number you would like to add
STEP 2
Once it done click on “+” add sign and click “Create new Contact”
HOW TO ADD CONTACT IN VOOPEE PHONEBOOK FROM CHAT ROOM
STEP 1
Click into the chat room
STEP 2
Long press on the contact number in the chat room
STEP 2
Click on “Create New Contact”
HOW TO RECEIVE BANK OTP / TAC ABROAD
STEP 1
Contact you banking service provider and change your contact number to Voopee number
STEP 2
Get a local data SIM / Wi-Fi connection to stay connected while abroad