1Why is Voopee known as a SIM-Less Mobile?
Voopee provides user with an additional Malaysian number upon activation without the need of extra SIM card. User can always use their Voopee Number to call and SMS to anyone even they are not on Voopee.
2What can I do with my Voopee Number?
Voopee Number works exactly like mobile prepaid line. User able to use it to make outgoing / receive incoming call and SMS to any number - Inclusive of Public Service Provider, Fixed Line, International Number, Local Number, and 5 Digit Premium Services.
3Do I need to pay for my Voopee call & text?
Yes and No. Call & text between Voopee users are completely free and no hidden charges. Charges will only apply when user make calls or SMS to non Voopee user.
4Can I receive call and SMS from Non Voopee User or Public Services?
Yes! User can receive call & SMS from anyone even they are not on Voopee. For example: TAC code & OTP code from banking service provider.
5What do you mean by Voopee works like normal prepaid line?
Call charges will be applied when user make calls or text to Non Voopee user. Each call will be charged at RM0.10 per minute, and it will direct deduct from user’s Voopee credit. To keep Voopee line active, user may need to performance reload / top up once it expired.
*Calling to GSM using Voopee account - Charges will not be through user mobile plan; deductions however will be made to user remaining Voopee credit at one low FLAT rate.
6Are there hidden Voopee service charges?
Absolutely not! Voopee mobile app can be downloaded for FREE.
7What can I get if I download now?
Voopee comes pre-loaded with RM2 worth of Airtime for you to have a go at making calls and sending text messages to phone numbers from other mobile network operators.
*Malaysian SIM will be preloaded with RM2 worth of airtime, while overseas SIM will be preloaded with RM1 worth of airtime.
8Where can I download the Voopee mobile app?
You may download the Voopee mobile app from Google Play (Android Market), AppStore (iTunes Market).
9How do I add more contacts from the Voopee network?
If they are already in the Voopee network, simply add their Voopee phone number into your contact list. However if they have yet to start using Voopee, invite them to sign up via the “Tell My Friends” feature, and you’ll all be able to enjoy FREE HD Voice Calls and SMS!
*To use “Tell My Friends” feature, go to Voopee app > More > Tell My Friend
10How can I find my friend’s Voopee contact?
In one step, you can easily see all your contacts on Voopee. Go to Contacts, next, Look for ‘Voopee’ (logo) located at the side of ‘All’ contacts.